Introduction
Welcome to our Return and Refund Policy at Adeptinnova Technology Solutions Private Limited, a foundational element of our dedication to ensuring a stress-free shopping experience for our esteemed customers. We encourage you to familiarize yourself with this policy, as it underpins smooth transactions on our website.
By using our website and making purchases, you indicate your acceptance and adherence to the terms outlined in this Return and Refund Policy.
Eligibility For Refunds:
The following criteria must be met in order for an item to qualify for a refund:
- Returning the item in its original packaging is required.
- All attached tags must remain intact.
- Ideally, the item should be unworn and in its original condition.
Refunds are typically processed within 5-7 business days upon receipt of the returned items and completion of a thorough inspection.
Return Process Guidelines:
Contact our customer service department if you would like to initiate a return.if you have any queries or concerns regarding the refund policy please reach out us at adeptinnovatechnologyprivateli@gmail.com.
Provide your order number and detailed information regarding your request. Including any relevant documentation to support your claim is appreciated. Additionally, please provide your contact information for further clarification if needed. Remember, items must be returned unused, in their original condition, including packaging and attached tags.
Refund Disbursement:
Refunds are usually processed within 5-7 business days using the original payment method.
Partial Refunds:
In certain cases, we may issue partial refunds for items returned with minor damages or missing accessories, subject to assessment.
Shipping Costs:
Shipping costs are non-refundable unless an error on our part has occurred. Unfortunately, we cannot reimburse shipping fees for returns.
Refund Exemptions:
Refunds do not apply in specific scenarios:
- Custom products are eligible for refunds only if they arrive damaged or incorrectly packaged.
- Items returned without original packaging or tags will not qualify for refunds.
- Products showing signs of wear or use beyond what is necessary for inspection will be excluded from refunds.
Any exceptions to these policies will be clearly communicated during the purchase process.
We genuinely value your time and attention in reviewing our Return and Refund Policy. Our commitment is to provide you with a transparent and seamless shopping experience. We are always available to assist you if you have any questions or need further assistance.
